Eric is the Vice President of Engagement at Arch Amenities Group. Before joining AAG, Eric was leading workplace experience and customer experience strategy for Industrious. Prior to Industrious, Eric worked for Mindspace, a European headquartered and global flex office provider where he introduced the brand in the United States. Eric had an earlier career in customer experience consulting as well as luxury hospitality with Four Seasons Hotels in New York City and the Maldives. When he is not seeking out his next travel adventure, Eric enjoys skiing, diving, biking, tennis, cooking and dining. Eric holds a B.S. from New York University and an M.B.A. from Esade Business School in Barcelona.