One of the best decisions we made was to onboard the Arch Amenities Group at RiverSouth. The team has expertise in fitness and wellness initiatives, food and beverage service and delivering an excellent tenant experience. As tenants move in, the Arch team has been our best asset in ensuring we deliver exceptional customer service – from wellness initiatives in our fitness center and spa like locker areas, to food and beverage services in the sky lounge – the team has brought us to another level! Tenants have indicated that having their team and services on site are paramount to incentivizing their employees to return to the office.
Arch Amenities is our partner in every sense of the word. They have brought new ideas to use in membership and fitness that we could never have imagined on our own. They always make sure we are fully staffed and employee challenges don’t become our problem. They are experts in their field and allow us to focus on other mission critical activities.
I have been working with Arch Amenities Group (formerly WTS) since joining Park Grove in January 2020. They have been wonderful partners; the entire team is extremely cordial and brings top-level service each day to our residents. They have had to deal with several challenging situations from the Pandemic to having to deal with ongoing changes at Park Grove and have always demonstrated to have a positive attitude no matter what efforts are necessary to support the customer’s goal.