Client success stories
EAU Palm Beach Resort & Spa
What We Do For Them
Spa Management
Business Challenge
In 2010, Eau Palm Beach Resort & Spa turned to us for the day-to-day management of its 42,000 square foot spa. The goal? Increase retail revenue and improve the overall customer experience.
Results
In just five years, we helped Eau Spa achieve the coveted Forbes Travel Guide Five-Star rating, bestowed upon only 48 spas in the world at that time. We are proud to maintain that rating today. Under our management, between 2011-2018, Eau Spa increased its service and retail revenues by nearly 60%.
1700 Broadway
What We Do For Them
Amenity Center Management, Hosted Conferencing & Community Engagement
Business Challenge
Create attractive community amenities and experiences to attract new tenants, retain current tenants and encourage a return to the workplace.
Results
This 42-story, classic Midtown Manhattan office property recently completed a dramatic, modernized transformation. By activating tenant exclusive amenities, the property is ready to become a leading center for connection and collaboration.
This thoughtfully designed, light-filled space offers a lounge with signature coffee and crafted cocktails, community programming, intimate state-of-the-art gym, flexible meeting and event space, and a 2,000 square foot rooftop terrace with panoramic views of Broadway and beyond.
Manhattan Plaza health Club
What We Do For Them
Fitness Consulting & Management
Business Challenge
Situated in the heart of New York City, this full-service physical fitness center was looking to increase membership and revenue, while decreasing costs.
With a 75-foot atrium rooftop pool, a 5,000 square foot climbing gym, and a wide variety of fitness programming and services, they turned to Arch Amenities Group for support.
Results
Drawing on its expertise, Arch Amenities Group’s comprehensive solution became a significant driver in membership growth and increased revenues.
Within six months of taking over from another management company, growth was seen in all areas – membership grew 13%, membership revenue grew 10%, climbing revenue grew 18%. In turn, expenses decreased by 4% – leading to increased profitability for the club.
125 High Street Boston
What We Do For Them
Fitness Consulting and Management
Business Challenge
Prior to Covid, this class A office fitness center was a profitable and self-sustaining operation under Arch’s management. With the client looking to up the service level and experience to draw tenants back to the building, Arch was tasked with overseeing the design, expansion, and complete renovation of the space during the height of Covid.
Results
In just 8 months since reopening, Arch has guided the operation back to monthly profitability.
Spa Oceana at the Don Cesar
What We Do For Them
Spa Management
Business Challenge
Management of the Don Cesar came to Arch Amenities Group to define programming, increase revenues and profitability, and elevate customer service at this 95 year old designated Historic Hotels of America property.
Results
From 2018 to 2022 AAG was able to increase service and retail 22.5% and NOI 30%, as well as land Spa Oceana on a variety of “best of” lists.
